Refund Policy

Full payment is required before the initiation of any bot or service delivery. Completing the payment process constitutes explicit and unconditional acceptance of all terms and policies set forth in this document.

• —Delivery commences only after full payment confirmation is received
• —All prices are in US Dollars (USD) and include processing fees
• —Payment confirmation constitutes a binding digital signature on these terms

You are entitled to a full refund of the amount paid within 14 days of your purchase date, with no conditions or exceptions and regardless of reason. This guarantee is fully unconditional — no proof of a defect or fault is required; simply submitting the request within this window entitles you to a full refund.

• —The full 14-day window is calculated from the date payment is completed
• —No reason or justification is required to request a refund within this window
• —Qualifying refund requests are processed via Paddle within 5–10 business days
• —Refunds are issued to the original payment method used at purchase
• —To request a refund, contact our team via Discord or email below, or directly through Paddle

Services are delivered exclusively in accordance with the description agreed upon at the time of purchase. Any additional requests or modifications outside the defined scope are treated as a separate service and require a new prior written agreement.

• —The service description agreed upon at purchase is the sole official reference
• —Post-commencement modifications require a new agreement and may incur additional fees
• —Any feature or requirement not expressly stated is considered out of scope

Beyond the 14-day window described above, Versa Store management will also review cases where a serious technical error attributable to our side is established, or where delivery was entirely prevented for reasons exclusively attributable to us. Resolution of these additional cases rests with management's discretionary authority.

• —A proven technical failure on our part obligates us to remediation or appropriate compensation even after the 14-day window
• —Complete non-delivery for reasons attributable to us qualifies for review at any time
• —Misuse of the service or a clear breach of the terms of use may limit eligibility for these additional post-14-day cases — this does not affect the unconditional 14-day guarantee itself
• —Paddle, as the official Merchant of Record, reserves the right to process refund requests in accordance with applicable consumer protection laws

For any inquiries regarding this policy, or to submit an exception review request meeting the stated criteria, please contact the Versa Store team via the official Discord channel. We commit to responding to all legitimate requests within 48 business hours.