Refund Policy

Full payment is required before the initiation of any bot or service delivery. Completing the payment process constitutes explicit and unconditional acceptance of all terms and policies set forth in this document.

• —Delivery commences only after full payment confirmation is received
• —All prices are in US Dollars (USD) and include processing fees
• —Payment confirmation constitutes a binding digital signature on these terms

All sales are final. Once payment is completed, the customer is not entitled to request a refund of the amount paid under any circumstance, regardless of reason. The only exceptions are the cases described in the following section (Exceptional Circumstances).

• —No refunds are issued after a purchase is completed, regardless of reason
• —Completing payment constitutes final and irrevocable acceptance of this policy
• —This policy applies to all products and services offered through Versa Store without exception

Services are delivered exclusively in accordance with the description agreed upon at the time of purchase. Any additional requests or modifications outside the defined scope are treated as a separate service and require a new prior written agreement.

• —The service description agreed upon at purchase is the sole official reference
• —Post-commencement modifications require a new agreement and may incur additional fees
• —Any feature or requirement not expressly stated is considered out of scope

Although the no-refunds policy described above is generally unconditional, Versa Store management will review very exceptional cases where a serious technical error attributable to our side is established, or where delivery was entirely prevented for reasons exclusively attributable to us. Resolution of these cases rests solely with management's discretion, and such cases are rare exceptions rather than a general rule or entitlement.

• —A proven technical failure on our part may obligate us to remediation or appropriate compensation at management's discretion
• —Complete non-delivery for reasons attributable to us qualifies for review
• —Misuse of the service or a clear breach of the terms of use forfeits eligibility for any exceptional review
• —These cases are a rare exception and do not create any general right or entitlement to a refund

For any inquiries regarding this policy, or to submit an exception review request meeting the stated criteria, please contact the Versa Store team via the official Discord channel. We commit to responding to all legitimate requests within 48 business hours.